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Terms and Conditions of Use


In consideration items rented will be (hereinafter referred to as “Rental”) described by the undersigned (hereinafter referred to as “Renter”) fromJOY Party Rentals (hereinafter referred to as “JOY Party Rentals“) upon the terms and conditions it is agreed as follows. Conditions of Use: By accepting delivery of rental, customer agrees to all terms and conditions shown on this rental contract. Customer assumes full responsibility for all rentals, including their safe and proper use, operation, maintenance, and return to JOY Party Rentals. Renter is responsible for all loss, damage, or repair.  JOY Party Rentals makes no warranties of merchantability or fitness for particular purpose, or any warranties, expressed or implied. Damaged linens or shortages must be reported before event for any credit to be considered. General wear is referred to as one single rentals normal deterioration under reasonable use. All candles must be used with a holder and all items returned must be free and clear of food particles and debris, otherwise a $2 fee per linen will be added plus any other fees incurring from improper use.

Order Changes

Order changes within 15 days of delivery can increase in count if availability allows, but never decrease. All counts are billed and considered final. Cancellations: 24 hours after placing an order, a complete refund can be accepted. Orders maybe up to 30 days prior to event date and will be subject to a 50% cancellation fee. Items cannot be cancelled within 14 days of event date. Final count is due 2 weeks prior to your delivery date. You may change your count up or down from your original order by 15%. All Sales are Final. It is the lessee’s responsibility to notify JOY Party Rentals of any changes to original order including address change, shipping/delivery information, phone number and final count on rental items.


JOY Party Rentals makes all efforts to attempt to inspire, recreate a scene or meet a vision for your event, however it does guarantee in any way that your designed interpretation will be met. Safety concerns, county ordinances, venue restrictions, structural and product limitations may not allow the full rendering of your concept.

Damage Waiver

Damage Waiver of 3% is an optional fee added at time of contract. Damage Waiver will cover incidental damages up to the first $250.00 of damages. Items must be returned on time in order to avoid additional stain or mold damage resulting in additional or irreversible repair. All damages resulting out of carelessness, made purposely or through acts of god will not be covered. Some items are not eligible for Damage Waiver. Damage waiver covers damages and not loss.

Event Contact

If you have assigned an Event Contact for your event, which may be a planner, coordinator, banquet manager, florist, caterer, family member or anyone else that you have given to us as your Event Contact, that person has been pre-authorized by you to handle and manage your delivery, receipt, pick up, scheduling and changes to your order within the period 48 hours before and 24 hours after your event. Please note that all order changes are subject to availability of items and additional deliveries will be billed at our nonscheduled/emergency delivery rate which is twice the standard delivery rate.


All invoices are due in full prior to delivery unless prior arrangements have been made and accepted by JOY Party Rentals . A nonrefundable deposit of at least 50% of the total amount of the agreed upon invoice shall be paid by Renter to JOY Party Rentals at time of booking in order to reserve the date and merchandise. The remainder of the balance shall be paid by Renter 15 days prior to the set event date. If this is not completed,  JOY Party Rentals retains the right to withhold any rentals from said customer until balance is paid in full. Only Acts of God can be rescheduled. A late fee of 1.5% per month will be added on all past due invoices. A returned check fee of $35 will be assessed on all NSF or returned checks. All orders confirmed online will be charge within 24 hrs of order placement. Any refunds will appear within 30 days after event date.

Non refund will be issue for rain day or once the order is received. It’s the customer responsibility to check and make sure that the equipment is what was reserved.

All payment with credit cards are done with a Credit Card Authorization Form.

Pick Ups and Deliveries

An attempt for pick up will be scheduled on the date and time of your agreement, if the attempted pickup is unsuccessful, Renter must return items back to JOY Party Rentals or reschedule pickup for an additional fee of $25. Please be aware that JOY Party Rentals makes all reasonable efforts to pick up, however Venues, vendors and guests may accidentally remove items or put them away out of access. It is up to the Renter, to return items back to JOY Party Rentals and  reschedule a fee based pick up. A fee of $50 per every half hour increment will be billed for all deliveries and pickups where JOY Party Rentals would have to wait for Renter, venue, client or representative to be ready for a scheduled pick up or delivery. 

Shipping Information

JOY Party Rentals does not ship out the state, Out city limited by scheduled agreement and may have a extra charge of delivery and pick up.


This rental contract forms the sole agreement between the Renter and JOY Party Rentals. Renter agrees to indemnify and hold JOY Party Rentals harmless for any claims from Renter use or misuse, including any third parties for loss, injury, and damage to persons or property arising out of the Renter´s negligence or operation including legal costs incurred in defense of such claims. Renter agrees to pay all reasonable attorney fees and court costs incurred by JOY Party Rentals enforcing these terms and conditions. All lawsuits filed as a result of any dealings initiated by Renter or JOY Party Rentals must be filed in Miami-Dade county.


All content appearing on this website is the property of JOY Party Rentals, Miami, Fl. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests. Some of our site´s registration forms require users to give us contact information (like their name and email address), and financial information (like their account or credit card numbers). We use customer contact information from the registration form to send the user information about our products or company. The customer´s contact information is also used to contact the visitor when necessary. Should the customer prefer to cease any marketing efforts by JOY Party Rentals, all email marketing campaigns contain an opt-out option to stop receiving future mailings. This site may contain links to other Websites. JOY Party Rentals is not responsible for the privacy practices or the content of such Websites. Our visitors´ privacy and security is extremely important to us. We rely on secure encryption to keep your personal and financial information completely secure.Your information is not shared with partners, third parties or any other entities. We collect visitor´s contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders, information about our company, and promotional material to our customers. The customer´s contact information is also used to get in touch with them when necessary. Users may opt-out of receiving future mailings. Financial information that is collected is used to bill the user for products and services.


The Content included in this Website has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Website. It is your responsibility to check these Terms and Conditions each time before using this site. Your continued use of this website following any such change will mean that you accept and agree to the changes. JOY Party Rentals makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Website or Content, or the suitability, functionality, or operation of this Website or its Content. By using this Website, you assume the risk that the Content on this Website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. JOY Party Rentals specifically disclaims all warranties, expressed or implied, including without limitation the warranties of merchantability, fitness for a particular purpose, and non-infringement with respect to In no event will JOY Party Rentals be liable for any special, indirect, direct, incidental or consequential damages. JOY Party Rentals owns all of the content comprising, unless otherwise indicated or cited. By accessing and using, you agree to abide by U.S. and international copyright law and all other applicable laws. You may access and retrieve content, store such content on your own computer, and print one copy of such JOY Party Rentals for noncommercial, personal, or educational purposes only, provided that you do not modify, distribute, or transmit such content. Permission is needed for additional copies or any other use of content contained in Use of content without expressed written consent is prohibited. All brand, product, service, and process names appearing on are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by JOY Party Rentals. All images are digital representations for illustration purposes. Color and/or texture may vary from actual fabric. Our fabric occasionally vary by dye lot. Products online are subject to availability The information, images, and/or data contained in the website are copyrighted by their respective owners and may not be distributed, modified, reproduced in whole or in part without prior permission of the website’s respective owner(s).


The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Customer acknowledges that the rental property is of a specification, size, material, design and quantity selected by Lessee. JOY Party Rentals has not made and does not make any representation, warranty, or covenant, express or implied, with respect to the condition, quality, durability, or suitability of the rental property Product references, size charts, descriptions of products or services within are provided “as is” without any warranty of any kind, either express or implied. JOY Party Rentals is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Website or of any of the products or services described hereon.

Void Where Prohibited

Although the information on this Website is accessible worldwide, not all products or services discussed in this Website are available to all persons or in all geographic locations. JOY Party Rentals and the advertisers each reserve the right to limit the provision of their products or services to any person, company or geographic area as desired to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Website is void where prohibited.